Frequently Asked Questions

Biji Bet FAQ — Answers to All Your Questions

From registration to withdrawal — the most frequently asked questions about Biji Bet are answered here in plain English. If you can't find what you're looking for, get in touch with our support team.

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Account & Registration Login & Security Bonuses & Promotions Deposits & Withdrawals Betting & Games Support & Contact

About Biji Bet FAQ

Thousands of players — both new and returning — ask questions on Biji Bet every day. From opening an account to bonus releases, payment methods, and betting rules, Bangladeshi players have plenty to ask about. That's why we've compiled the most common questions into one clear, easy-to-read FAQ page.

This Biji Bet FAQ page is updated regularly. New questions and answers are added as features and changes roll out. If you can't find your answer here, reach out to our 24/7 live chat support — Bengali assistance is available.

Tips: Type a keyword into the search box above and matching questions will appear instantly. To browse by category, use the tabs or pill buttons below.

Account & Registration

Creating an account on Biji Bet is completely free and takes just a few minutes. Go to the registration page (/register) and provide the following details:
  • Full Name (as per NID)
  • Active Mobile Number or Email Address
  • Strong Password
  • Date of Birth (Must be 18+)
Fill in all the required details and click the Register button — your account will be created right away. You'll receive an OTP on your mobile to complete verification.

Biji Bet is for users aged 18 and above only. You'll need to provide your date of birth during registration. Before withdrawing, KYC verification requires a copy of your NID or passport. Large transactions may be restricted until age verification is complete.

No. Biji Bet's policy allows each person to hold only one account. Attempting to open multiple accounts using the same NID, mobile number, or bank account may result in all accounts being permanently closed and any balance being forfeited.

After logging in, go to Account → Verification. Upload clear photos of the front and back of your NID or passport. Also take a selfie showing both your face and your NID together. Verification is usually completed within 24–48 hours.

To close your account, email support@bijibet.bet or let us know via live chat. Make sure to withdraw any remaining balance before the account is closed. As part of our responsible gaming commitment, temporary or permanent self-exclusion options are also available.

Login & Security

Start by checking that your email or mobile number and password are correct. Make sure Caps Lock is off. Try clearing your browser cache and cookies, then attempt to log in again. If the issue persists, click "Forgot Password?" to reset it. Still having trouble? Reach out via live chat.

Click the "Forgot Password?" link on the login page. Enter your registered email or mobile number. An OTP or reset link will be sent within a few minutes. When creating your new password, use at least 8 characters, including one uppercase letter and one number.

After logging in, go to Account Settings → Security → Two-Factor Authentication. Click Enable and verify your mobile number. From that point on, you'll need to enter an OTP code each time you log in. This significantly improves the security of your account.

Multiple incorrect password attempts will temporarily lock your account. Wait 30 minutes and try again. If it remains locked, contact support — your account will be restored after identity verification.

Absolutely. Biji Bet is fully mobile-friendly. You can log in from Chrome, Firefox, or Samsung Internet on any Android or iOS smartphone — no separate app installation required.

Bonuses & Promotions

Biji Bet offers an attractive welcome bonus for new members. A percentage bonus is applied to your first deposit. Visit the Promotions page for the latest bonus amounts and terms, as these are updated from time to time.

Bonus funds cannot be withdrawn directly. Every bonus comes with a turnover requirement — for example, you may need to wager 10 times the bonus amount. If you receive a ৳500 BDT bonus, you'll need to place ৳5,000 BDT in bets before it converts to withdrawable cash. The terms are listed alongside each bonus.

Yes. Biji Bet features a daily loyalty points system. You earn points each time you log in, and logging in for 7 consecutive days unlocks a special bonus. Points can be redeemed for cash, free bets, or free spins.

Free bets and free spins are generally available through special promotions, deposit bonuses, or loyalty point redemptions. Check the Promotions tab after logging in. Some offers apply only to specific games or during limited time periods.

Yes. Through the Biji Bet referral program, you earn a bonus when a friend registers using your referral link and makes their first deposit. Full terms and bonus amounts are listed on the Refer & Earn page.

Deposits & Withdrawals

After logging in, go to Wallet → Deposit. Select your preferred payment method — Mobile Pay, Nagad, Rocket, or Bank Transfer. Enter the amount and follow the on-screen instructions to complete the payment. Your balance is usually updated within 5–15 minutes.

The minimum deposit at Biji Bet is generally ৳200 BDT and the minimum withdrawal is ৳500 BDT. These limits may vary slightly depending on the payment method. Check the Wallet page or contact support for maximum limits.

Withdrawals to Mobile Pay, Nagad, or Rocket are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. If KYC verification is not yet complete, your first withdrawal may take a little longer.

Wait 30 minutes first. If your balance still hasn't appeared, contact us via live chat and send a screenshot of the payment along with the transaction ID. Our team will verify and resolve the issue promptly.

Common Reasons for Withdrawal Rejection:
  • KYC Verification Incomplete
  • Bonus Turnover Requirement Not Met
  • Incorrect Account Number Provided
  • Temporary Technical Issue
Check Wallet → Transaction History to see the reason for the rejection, and contact support if you need further assistance.

Betting & Games

Biji Bet offers betting on over 30 sports, including cricket, football, kabaddi, badminton, tennis, and basketball. Special markets for IPL, BPL, World Cup, and other major tournaments are available with Bangladeshi players in mind.

Live betting means placing bets in real time while a match is in progress. Head to the Live Betting section on Biji Bet to see all ongoing matches. Odds change by the minute, so quick decisions matter. Simply log in and keep a balance in your Wallet to start placing live bets.

Yes. Biji Bet offers thousands of slots, Live Casino games (Baccarat, Roulette, Blackjack), poker, and table games. Live dealer games are played in real time, and the interface is fully available in Bangla.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can withdraw partial or full winnings before the match ends. The Cash Out option will appear next to your bet — note that it is not available on all bets.

Yes. If a match is postponed or cancelled and not rescheduled within the specified timeframe, the full stake is refunded. For parlay bets, the cancelled match is removed and the remaining selections are settled as usual.

Support & Contact

There are three ways to reach us:
  • Live Chat: Click the chat button in the bottom-right corner of any page on the site — Bengali support is available 24/7.
  • Email: support@bijibet.bet — typically responds within 2–4 hours.
  • FAQ: Most common questions are answered right here on this page.

Yes. Biji Bet offers full Bangla-language support for players in Bangladesh. Reach us on live chat in Bangla — our trained team will assist you in Bangla.

Send your complaint directly to support@bijibet.bet. Describe the issue clearly and attach any relevant screenshots or evidence. We take every complaint seriously and aim to respond formally within 48 hours.

Yes. Biji Bet takes responsible gaming seriously. In Account Settings, you can set deposit limits, activate a cooling-off period, or enable self-exclusion yourself. For more information, Responsible Gaming View page.

If a round is incomplete due to a game crash or disconnection, the system logs it automatically. Typically, the game is restored from its last saved state or the bet amount is refunded. For more details, contact support with the relevant transaction ID.
Couldn't find what you were looking for? Ask us directly via live chat or at support@bijibet.bet.
Why Choose Biji Bet

What Makes Biji Bet Special

Thousands of Bangladeshi players choose Biji Bet every day — because it's safe, fast, and built for Bengali speakers.

100% Secure Platform

Biji Bet operates on SSL encryption and a licensed system. Your personal information and funds are fully protected. Every transaction is verified and secure.

Fast Payment Processing

Deposit and withdraw in minutes via Mobile Pay, Nagad, and Rocket. No hidden charges, no long waits.

Full Bengali Experience

From the interface to support — everything is in Bengali. Built with Bangladeshi players in mind, so there's no language barrier.

Regular Bonuses & Offers

Welcome bonuses, daily rewards, referral bonuses — the perks never stop at Biji Bet. Get extra benefits with every deposit.

Thousands of Games in One Place

Sports Betting, Live Casino, slots, poker — all on one platform. New games are added regularly.

24/7 Bangla Support

Live chat support in Bangla is available any time of day or night. Average response time is under 2 minutes.

Need More Help?

Contact Us

If you can't find your answer in the FAQ, speak directly with our support team.

Live Chat

Get Bengali support 24/7. Click the chat button in the bottom-right corner of the page.

Email Support

Support@bijibet.bet — email us for detailed issues. You'll receive a reply within 2–4 hours.

Help Center

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